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Lesson 4: Phone number & going live

Duration: approx. 3 min. · This lesson is part of the HalloMia Academy — four short videos from sign-up to your first real call.

[Screen: Phone numbers section]

Last lesson — Mia goes on the real phone! There are two ways to do this.

Way one: Mia gets its own number from HalloMia. You pick it directly in the Phone numbers section.

Way two — the most common: you keep your existing number and forward calls to Mia. You set up the call forwarding on your phone system or with your provider — permanently, only outside opening hours, or only when the line is busy. The instructions HalloMia shows you cover how this works on the common systems — and if you get stuck, we’ll help.

[Screen: number linked, status active]

Once the number is linked, Mia is live. Give it a call yourself from your mobile — you’ll hear your greeting, just like in the test call.

[Screen: dashboard with first calls]

From now on you’ll see every call in the dashboard: transcript, summary, captured data. Congratulations — your phone is now staffed around the clock!

You’ve completed all the lessons — Mia is ready to go. For deeper dives, see Integrations and Troubleshooting.