Billing & invoices
Plan and minutes
Section titled “Plan and minutes”Your plan includes a monthly minute allowance for inbound and outbound calls. You can see your current usage in the dashboard at any time; if the allowance runs low, we let you know in good time.
Invoices and payment methods
Section titled “Invoices and payment methods”Under Billing you open the payment portal: there you’ll find all invoices to download and can manage your payment method. Billing is monthly in advance; additional minutes are billed afterwards.
Changing plans and cancelling
Section titled “Changing plans and cancelling”An upgrade takes effect immediately (charged on a pro-rata basis). You can cancel at any time, effective at the end of the billing period, directly in the app via the cancellation button under Billing — no phone call or email needed.
Extra minutes
Section titled “Extra minutes”If you use more than your monthly allowance, the additional minutes are billed afterwards at the per-minute rate shown in your plan — separately for inbound and outbound calls. So you only pay for what you actually use, and your assistant stays reachable even when the allowance is used up.