Calendar suddenly disconnected

The Google or Outlook card under Integrations shows “Connect” again even though you were already connected — new appointments then no longer land in the calendar.

Cause

The connection is ended on the provider side — typically by a password change, a revoked permission, or a security policy on your Google or Microsoft account. HalloMia can no longer use the connection and shows it as disconnected.

Fix

1. Open Integrations and click Connect on the affected card.
2. Sign in with the provider and confirm the permission again.
3. Make a short test call with an appointment request and check that it appears in the calendar.

No need to worry about existing appointments

Reconnecting does not lose any appointments already added. New appointments flow into the calendar automatically again from the moment you reconnect. Full guide: Connect Google Calendar.

Calendar keeps disconnecting?

That points to a policy on the Google/Microsoft account. Email contact@hallomia.io — we’ll help narrow down the cause.

Still stuck?

We’re happy to help — reach us via Contact & support or email contact@hallomia.io.